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THE HOUSE · SHIPPING & RETURNS

Shipping & Returns

Tracked international delivery. Atelier returns under 14 days.

◆ INTERNATIONAL DELIVERY ◆ REAL-TIME TRACKING ◆ 14-DAY RETURNS ◆ INTERNATIONAL DELIVERY ◆

OUR DELIVERY OPTIONS

To you, with care.

Every piece leaves the atelier prepared, protected and insured. Choose your rhythm — we take care of the rest.

01

Atelier collection

Collect your piece by appointment at our atelier. Try it in our fitting rooms, with immediate adjustments if needed.

02

Tracked international delivery

Insured, traceable shipping anywhere in the world, with signature on delivery. Premium atelier packaging.

03

Express delivery

For clients in a hurry or pressing occasions: priority shipping with a guaranteed delivery slot.

YOUR PIECE'S JOURNEY

From the atelier to your wardrobe.

A short, controlled chain: your piece never travels alone. Every step is hand-checked before dispatch.

01

Tailoring

Your piece is hand-cut and sewn in our atelier.

02

Quality control

Every seam, finish and button is checked by our craftsmen.

03

Preparation & dispatch

Careful folding, signature packaging, handover to the carrier.

04

Delivery

You receive your piece, tracked and insured, at your door.

RETURNS & EXCHANGES

14 days to change your mind.

Unsure about the size or hesitating on a fabric? Exchanges and returns are simple, within 14 days of delivery.

01

A 14-day window

You have 14 days from delivery to return any non-bespoke item.

02

Refund within 48 h

Once received and checked, the refund is confirmed and released within 48 hours.

03

Bespoke: an adjustment

Bespoke pieces aren't returned — they are adjusted. We offer a complimentary alteration to perfect the fit.

ON A SPECIFIC DEADLINE?

Let's talk.

Committed dates, gifts, travel: tell us everything, we'll find a solution.